Horizon VDI latency limits?


Horizon n00b here, I’ll try and keep it short…

I’m having trouble with offshore workers complaining about connection drops. Problem is almost certainly to do with latency as tracrts provided by users are showing latency around 400ms but its not uncommon to see it as high as 1300ms – I’ve seen round trip latency in VROPS as high as 2300ms. PCOIP is the default protocol but users are complaining the issue persists (albeit less frequently) with both BLAST and VDI over HTML (also BLAST?).

So, my question is… Is this much latency just too high? Or are there performance tweaks I could be looking into?

Thanks in advance

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