Lag when using Oracle Cloud (RightNow) on Horizon

Hi guys,

I wonder if anyone has experience of Oracle Cloud (RightNow) in Horizon? Users are reporting general slowness of the app on VDI when compared to physical estate. The app also appears to be slower in general when compared to other applications running on the VDI.

Findings showed the app being considerably more CPU intensive in VDI, with CPU utilization being 901 mips on average (VDI) vs 426 mips on average (on physical).

Has anyone experienced this before?


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One Comment

  1. If an app is trying to use graphics hardware acceleration without a dedicated vGPU then it will translate to higher CPU usage and potentially have issues. Do you have any stats on GPU usage of the app on a physical machine? Is this on Win10? Are you using vGPU today?

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