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mouse pointer white in applications, (windows 7… |VMware Communities

Hi,

 

I had same problem on View 7.3.2, Win 2008R2, Wyse D10DP and office 2016.

I saw same behavior on teradici communities :

Horizon 7.4 Mouse Pointer Effects Lost – Teradici

 

 

A guy fixed it by adding follow keys in regedit, it solved my problem.

 

HKEY_LOCAL_MACHINESOFTWAREVMware, Inc.VMware SVGA DevTapWDDMDevAPIversion     –> DWORD to 1

HKEY_LOCAL_MACHINESOFTWAREWOW6432NodeVMware, Inc.VMware SVGA DevTapWDDMDevAPIversion      –> DWORD to 1

Could you check if these keys exist on your golden image ?

 

 

Commands i launch before snapshot :

reg ADD “HKLMSOFTWAREVMware, Inc.VMware SVGA DevTap” /f

reg ADD “HKLMSOFTWAREVMware, Inc.VMware SVGA DevTap” /v WDDMDevAPIversion /t REG_DWORD /d 0x00000001 /f

reg ADD “HKLMSOFTWAREWOW6432NodeVMware, Inc.VMware SVGA DevTap” /f

reg ADD “HKLMSOFTWAREWOW6432NodeVMware, Inc.VMware SVGA DevTap” /v WDDMDevAPIversion /t REG_DWORD /d 0x00000001 /f

 

 

Best regards

 

Frédéric TM


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