For the past 5 to 6 years.. the Organization I work in has had Airwatch (Hosted) to handle about 2,000 mobile devices (about 85% iOS and about 15% Android). I’m the lead Admin on that but (perhaps obviously from my questions below), I don’t consider myself any “guru” or “expert”. I do pretty well (I think).. but feeling really lost on “Workspace One”.
Lately there’s been some talk and discussion about expanding our capabilities (virtualization, VDI, silo’d Apps and more Security for BYOD scenarios).. and I was asked to dig into Workspace One and see if I can get it Enabled and working. However I’m having a really frustrating and difficult time wrapping my head around just what exactly Workspace One even is. (is there a Network-diagram or flowchart or some other kind of technical drawing that lays out how it’s all supposed to be implemented?)
* I got Workspace One enabled.. but the dashboard is blank/empty. (and doesn’t give me any clear indication as to what to do next). So what DO I do next?.. There seems to be no guide-posts or breadcrumbs of any kind for me to follow.
* There’s no Users. Where do those come from ?.. Do I still need Identity Manager? (or can Workspace One integrate directly to Active Directory somehow?.. if it can, how do I know if that’s something I need to do or not ?
* When I enabled Workspace One.. it updated/changed my Airwatch “Intelligent Hub” (how it looks).. I wasn’t expecting that. Why did that happen?..
I see a lot of KB articles talking about interesting Features (Single Sign On, Syncing AD Passwords, building Silos of Apps,etc).. all of which sound incredibly awesome. How do I get there ?… I feel like I’m blindfolded in a dark forest and hearing noises around me and no way of understanding which direction to go or what to do.
To add an extra layer of confusion on top of the cake,. the Server side of our Dept seems to already use a lot of VMWare stuff (ESXI, VSphere, etc). .and I found out this morning they have their own instance of Workspace One with Identity Manager already spun up and working (being used for what? — I have no idea).
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