AOK Success Story – Process Mining for a Better One

AOK Success Story – Process Mining für einen besseren Kundenservice

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“Deloitte Deutschland”

How can the concerns of those with statutory health insurance in Germany be dealt with more quickly, more specifically and more efficiently? This question has been on the AOK Nordost’s mind for a long time. The general local health insurance fund has therefore used Deloitte Process Mining for data-driven…

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