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(SDB6) Service Desk part2 Monitoring tools, Help desk

(SDB6) Service Desk part2 Monitoring tools, Help desk tools, BMC Helix ITSM Demo(Practical)

#SDB6 #Service #Desk #part2 #Monitoring #tools #desk

“Latif Shaik”

20221105 121631
00:00 Monitoring tools, Help desk tools
46:00 BMC Helix ITSM Demo(Practical)
Monitoring: -understand function of our infrastructure , application , services
System/Device Status -On/ Off
Resources Monitoring of devices – CPU, RAM, DISK, Network
Performance of devices – CPU, RAM,…

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