Updates Horizon to 7.12 yestarday

My companie has alot of balls when it comes to updating and we just went from 7.9 to 7.12.


But when we updated one of the connection server that uses BSG, the users that were connected got disconnected and the phone lines pretty much blew up. Is there any info out there about stuff you need to worry about when updating horizon servers?

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  1. Recommend planning upgrades as a temporary outage to cya around a maintenance windows. Pulling a horizon upgrade in Prod with live sessions, usually doesn’t end well when it doesn’t go as planned. Build a small test environment to test with before upgrading prod. Revert plans are always a plus.

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