You do not have access rights to this file duri… |VMware Communities

Hi all,


I’m really hoping someone can shed some light on my issue as struggling with online searches. I’m fairly new to VMWare and ESXi so this is a bit of a struggle for me. I’ve taken on IT support for a friends company who currently use Veeam to backup 2 VM’s hosted on ESXi. Both of the backups fail with the below error message:


Processing SERVERNNAME Error: Access is denied. Failed to process [isFileExists].


So I tried installing Altaro instead, however, now one VM backs up fine but the other one throws up this error: 


Failed to read from the disk. Error Code: 13 – You do not have access rights to this file (ALTERR_VMWAREBACKUPSTREAM_010)


Its strange how its just the one VM failing to backup with the access denied error on Altaro but both on Veeam.


Any help at all is greatly appreciated. Many thanks.



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