This MIGHT be the best NAS on the market.

This nas looks awesome. I ended up going for a old server just because I love tinkering with the hardware but damn when I move into an apartment I absolutely going to try to get one of these

Like all of these firmware based storage solutions, they are fine until they stop producing updated firmware and then your entire network is compromised. Though I really like the NAS companies with lax security themselves who allow their own update servers to become hijacked and become the source of the malware.

It is to note that the kickstarter is only avaiable in the USA and germany. So only about 5% of people can get one right now if they want.

I feel like people who have that kind of money would prefer investing into a more reliable system. If not even truenas is officially supported… idk

die Werbung stinkt

After a couple of years suffering Qnap, I concluded that the whole concept of a NAS appliance is a dead end. Using such an appliance just means that you make yourself dependent on software that a manufacturer uses to capitalize on you in some of many ways. What I am actually interested in is the hardware. But vendors tend to lock down the hardware to be only usable with their software, at least that's the only "supported" usage scenario. Because they ship both together, you will always get the cheapest hardware they can get away with to deliver the whole product. When you buy a PC or other hardware as hardware, you get to choose the components and pay for what you choose. With a NAS appliance, you pay for the product, whatever that is.

The software side is a very sensitive thing, a NAS after all holds your data, most of the time all of it. You don't want to have to encrypt it, because it's your data on your device. That's why you have doors at home and a firewall between you and the internet. It's never a bad idea to be paranoid if you are connected to the internet, so I still encrypt everything. How do you do that with an appliance? Well normally you tell it to do so, and then you trust the vendor that they actually do it, that they do it right, that they are not subordinate to whatever country's authority is ruling their affairs. You also have to trust them to be competent, not to gather "meta data" about you and your data. You have to trust them not to leak your stuff for fun, profit or simply because they don't know what they're doing.

My experience is very much shaped by the 2 Qnaps I'm still using. It's not fair to generalize my experience and assign it to the whole industry, at least not at first glance. But I think this is valid, because even if any company might do a much better job, they are still exposed to the problem than another company doesn't care, saves expenses and your decent business practice might not be values by customers enough to pay for the difference in price. And since software is updated, a change of mind by the vendor might affect customers years after a purchase.

I don't want to only rant and also say something positive. I really like the concept of Qnap's NASes. They pack a lot of power and a huge number of very useful features into these boxes. The UI is somewhere between usable and awesome, depending on what exactly you do. These could be wonderful devices.

That being said:

I bought my NAS at a time when it was a well known fact that not only the particular device I bought but the whole fleet of devices has a technical defect that makes them unusable after a period of few years of use. The only way to fix this, is to get a new one or to solder (or stick) a cable onto the mainboard. This only fixes the symptom and the device will probably break down later on, because the degradation that is responsible for the problem is apparently continuing.

Another problem is that apparently with time, the disk slots get less power, leading to disks not being recognized or me having to fuddle with the bays which often helps and then you can't touch the device or the table on which it stands to keep it running.

I would not have bought these devices if I had known about these problems. I cannot imagine anybody would. But these are clearly problems that had to be covered by a guarantee, which they are not because they happen after more than a year and they will happen, almost certainly.

When I learned about the first problem, I bought a second NAS from Qnap, now knowing about the problems. Why you might ask? As a spare. I just need to be able to access my data and despite the fact that QNAP runs a Linux, I just don't know if I can recover data and how I would go about it, if all I have are four disks and not computer where I can plug them in and what to do once they are plugged in. Sure I can figure that out, but that will take time, that I might not have.

Some times into the pupchase, the second NAS showed the same problems as the first, same fix. I can't complain, I knew this would happen. Yet I did not know that after some time the HDMI ports (of both devices) would no longer work. I played with them in the beginning to see what the media center features are and of course I used it to set up the devices. Now I don't know if I can reset these devices at all – not seeing any way how I can do that without a screen.

Another problem that I have is that these NASes are killing disks. I had to replace some 10 disks over a period of 4 years. Just yesterday another disk died. It's hard to be sure if that an issue with the device or due to the fact that I experience quite a lot of problems with electricity where I live. I had more power outages in a single year than over some 50+ years I spend elsewhere. But I think it's valid to expect from a device that has the primary purpose to safely store potentially important data to have resilience to something predictable and common as power outages. That can happen at any time anywhere and considering where these companies produce these products, they can't be strangers to this fact.

Few people have such devastating experiences with their NASes, at least to my knowledge. But, all of these problems are in the end consequences of my failure to understand that you should not rely on the decency of business. Business always first and foremost has the objective to make as much profit from their customers (and any other entity they are interacting with) as possible. That means, you need to know what exactly you are spending money on. You can buy an egg, then you need to make sure you know when the hen laid it, because you otherwise really don't want to eat it. You can trust the guy, if they are your neighbor. But if it's a company selling eggs in the thousands, you better look at the stamp marks on the egg. You can buy NAS hardware, but then you need to know what the components are. You need to be able to install your own software and be sure that you can in a couple of years from now. You need to be able to replace components. That's why I no longer use Apple products. I'm back to PC hardware. That's why I will never buy something like NAS appliances. Instead I will either buy hardware that does not come with "firmware" or just implement NAS functionality on Linux or BSD. That's much more work, initially, but in the long run it gives me exactly the features I want and it's not as bad as the amount of time I spend fighting the idiotic setup Qnap uses internally or the time with a NAS on the surgery table.

Don't buy appliances. It's a really bad idea.

Seems like it’s such a waste to talk about the OS.

its a kickstarter, its not even a product yet

I want this NAS to run my Unraid))))

259$ for a 2 empty slot n100 nas from a big company under kickstarter? are you kidding me?!

You can report that warranty sticker to some some government agency, they will find the manufacturer something like $5,000 for every instance.

You buy a $100 television….yep! You buy 10 $100 televisions….yup!!

If enough people know about that and start doing that, companies will quit putting them on!!

Phone number – the page had built-in field value check to make sure you entered a Chinese mobile phone number. You didn't miss anything. The phone number collection was for marketing purposes at the least, for advertisements and end up in (the wrong) hands that profit from selling collected contact information at the worst.

Did you just call warranty void stickers "illegal"? They're only unenforceable as the only method of voiding a warranty.
They're not: A) "IlLeGaL" nor are they even disallowed from being a contributing factor to voiding a warranty.
The actual law states that it moves the burden of proving the customer caused the failure onto the manufacturer.
If they open it, see an intact sticker, they can freely give you an expedited replacement.
If they open it, see a missing/broken sticker, they are allowed to perform a thorough investigation. Only if they see that a failure related to and caused by the consumer can they legally void your warranty. It also allows them a practically-unlimited amount of time to "review" your product before issuing a replacement or refund.

What happened was electronics moved under the Magnuson-Moss Warranty Act.
The law, originally applied to cars, was meant to allow aftermarket parts and tuning without throwing away the warranty.

I.e., if you install a cold air intake, why is the warranty for the… windows, stereo, etc. etc. voided? [how it worked pre-MMWA].
Also, if you modify the exhaust and your engine fails… did the exhaust modification cause it? Probably not (but not always. There are cases of cat disintegration causing massive backpressure, ruining engines.)
So, you see… it's much more complex than crying and whining when you see an "illegal" (not illegal) warranty sticker.
It doesn't even say "warranty void if removed."

"Doing things that are stupid." -> Doing things that make complete and total sense when you understand the context of the law.

"If you want to be safe, you could turn off the turbo boost." STRONG eyeroll… the CPU is designed to run allllllll day everyday at its junction temperature.
If it was "unsafe" to run at that temperature, the temperature…. would… be… lower… ddddduuuuuuuuuuuhhhhhhhhhhhhhhhhhhhhhhh.

22:19: what, exactly, were you confused about in their initial response? It clearly says they'll cover hardware but not software when used that way.
23:00 And, somehow, you're still asking for clarification?
Bro, you run their software and their hardware and you get support for both.
You run someone else's software, they (OBVIOUSLY AND RIGHTFULLY) tell you to kick rocks, we don't know why your… XYZ container isn't launching on your Ugreen Hackintosh and we're not helping you set environment variables and persistent storage for it.

This is in opposition to, say, Realtek or Intel. They'll provide drivers and support for running on Windows 10/11 and Linux.
That means it's a supported configuration. They'll provide support for various Linux distros and Windows that meet the specifications.
What other NAS providers provide support for other software? You heavily imply that its an option.

warning!! : SHIPS TO _ Only cErTaIn countries ( it means: Only 2 countries { Germany/United states } ) why not Canada??

I love this, icewhale tries to sell a zimacube nas with no actual nas raid capabilities but with docker and this product tries to release a nas that doesn't do docker and a half baked OS. I guess that what you get from a Kickstarter product…lol. Just sell it without any OS and let us decide….the price and hardware is just fine for the price.

You have to feature the FriendlyELEC CM3588 NAS and trash Google Drive and iCloud

I work for a vehicle component manufacturer, the wattanty void stickers are there just to scare you

I like the hardware 100%

A very interesting product. Your is the first video I watched on it so I can't give you a comparison score. But as always, I appreciate your style and your attention to detail.

This NAS would definitely somethin I would go for.. BUT only available in US and Germany.. it's a kickstarter (you could loose your money!)… and no support 3rd party OS.. (and that's a big one for me)

So 3 reasons not to go for this NAS.. Sorry Ugreen
And… Why Kickstarter Ugreen? You don't need a Kickstarter!!

It is really interesting to see such refined hardware and quite innovative design with such poor software. But, as you said, the software is still in development, and it can run Truenas, so if you really don't like it, you do have options. This could be a nice wee setup when it is ready to ship, but I will hold out for now.