Demo – SQL database integration with UCCX & custom

Demo – SQL database integration with UCCX & custom web page to add new entries to db

#Demo #SQL #database #integration #UCCX #custom

“UC Collabing”

This video demonstrates on Cisco UCCX integration with Microsoft SQL database. When a customer calls into contact centre, it display all the information related to the customer from database like Calling Number, First Name, Last Name, Account details etc. In case the customer is new, it gives an…

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